If everything you touch hurts, maybe your finger is broken
We all have those clients that can’t get out of their own way. These guys can’t get Active Directory to work. Networks never seem to operate as expected. Heck, even … Read More
Technical Sales
Being in the B2B space, we inevitably either sell services or sell VAR services to our clients. There are instances where the client hears what they want to during a … Read More
If it fits, it sits, right?
There are SFP ports and SFP+ ports. SFP+ ports will work with SFP+ and SFP modules. SFP ports will only work with SFP modules. You can’t get 10Gbps from an … Read More
Clarity – clar·i·ty /ˈklerədē/
Every so often, we run across a client who either isn’t paying attention during the on-boarding meetings or just can’t grasp what is being asked of them. Generally speaking, we’ll … Read More
Mistakes were made.
Sometimes mistakes are made and bad things happen. In this story, all is well that ends well, but a company almost lost their data because of an oversight. Enjoy Client’s … Read More
Pete and Repeat get in a boat…
We’ve all got those clients who repeatedly forgot a step while taking care of the business. AND THEN create a ticket asking for help. Repeatedly. Without fail. Almost as though … Read More
Advanced stupid
Occasionally we run in to those folks who are so perplexingly ignorant, it makes you doubt your own experience and knowledge. “I don’t need to format the drive, I’m an … Read More
Politicians in IT
We’ve all seen it. Non-technical people making technical decisions. Be it the CFO of the company pulling the plug on password enforcement policies or an uninformed CIO making the proclamation … Read More
Like food stamps, for clients
Look. We are all about getting the best bang for our buck. It is the way our economy works. You buy a thing, you sell a thing for a profit. … Read More
New category!
We were reminded of the ghost’s of bosses past. When you end up working for a great boss, you’d go to the end of the world for them. I remember … Read More