Ownership <> Knowledge
This is going to be quick. We recently had one of our peers tell us about a particular incident where they were troubleshooting a connectivity issue with a 3rd party … Read More
A mockumentary-style blog about our favorite technicians
This is going to be quick. We recently had one of our peers tell us about a particular incident where they were troubleshooting a connectivity issue with a 3rd party … Read More
Our inner circles talk all the time about who got hacked, who’s been breached, and what the latest ransomware is. What often goes unmentioned is why this continues to happen. … Read More
Let’s just put it out there. Kaseya got hit – or more to the point, their customers and their customers’ clients got hit. Depending on what article you read or … Read More
Every industry has their quirks. If you’re a DJ, you get people asking to host a party for free to get your name out there. If you’re an artist, you … Read More
If you read this, and this is you, it is because of you, that competent technicians lose their ever lovin’ sh*t. Throwing random technical words around during planning meetings to … Read More
There are days when trying to be witty is difficult at best. For instance, when an organization who provides support only hires “technicians” at, or just above, minimum wage, has … Read More
And the Joker got away! Seriously though. Sometimes you have these partners that expect you to be available 24×7, but then won’t pick up the phone when you call them, … Read More
In our industry, no matter how many times you say something, or prove something, or demonstrate via witty anecdote, there are still those people who absolutely refuse to address the … Read More
The mantra is real. It isn’t a matter of IF you’ll be hacked, but WHEN. And WHEN your vendor is eventually hacked, how they choose to handle the incident will … Read More
Number 1 – We’ve got this new logo, Not SureNumber 2 – He wears an orange on white stained white wife beaterNumber 3 – The new logo is going to … Read More