Strict attention to detail.

I think every one of us has had a moment where we just weren’t paying attention to a question being asked of us. But do you have any of those clients that always (and I mean ALWAYS) answers something with a “yes” or completely unrelated.

Recently, with everything going on, we get a lot of these responses. Here are some of our favorites:

Q: What time will work good for you?
A: That will work.

Q: What is the subnet and gateway address for your ISP static IP assignment?
A: Yes.

Q: We found issues with the build; could you please update XYZ?
A: When will this be ready?

Q: We are unable to reach your firewall remotely. Can you verify power at the site?
A: We can’t verify power because the power is out. Do you need power for the Internet?

Stay safe everybody.